Automated Censorship
What to Do If You Think You’ve Been Shadowbanned on Instagram
How to appeal, check violations, and more
Challenging technology to serve the public good.
Soo Oh is an editor and data journalist. Before The Markup, she was the data editor at Reveal from the Center for Investigative Reporting. She has reported stories, analyzed data, coded interactive visuals, and built internal tools at the Center for Investigative Reporting, The Wall Street Journal, Vox.com, the Los Angeles Times, and The Chronicle of Higher Education. In 2018, she was a John S. Knight Fellow at Stanford University, where she researched how to better manage and support journalists with technical skills. She currently teaches students how to code as a lecturer at UC Berkeley’s School of Journalism.
Soo uses she/her pronouns.
Automated Censorship
How to appeal, check violations, and more
Automated Censorship
An investigation by The Markup found that the platform demoted images of the Israel–Hamas war, deleted captions without warning, and denied users the option to appeal
Show Your WorkAutomated Censorship
We found that Instagram heavily demoted nongraphic images of war, deleted captions and hid comments without notification, suppressed hashtags, and limited users’ ability to appeal moderation decisions
Hello World
A conversation with Dave Maass of the Electronic Frontier Foundation
Hello World
A conversation with Bourhan Yassin
Gentle January
The “people you may know” may not be people you want looking at your social media profile
Gentle January
Give a Google Voice number whenever you sign up for a store’s loyalty program—or go on a first date
Gentle January
If you haven’t upgraded your wireless router since 2020, it’s time for a new one
Machine Learning
The tools that likely brought down Harvard president Claudine Gay are improperly used on students all the time
LevelUp
We answer the questions readers asked in response to our guide to anonymizing your phone
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