Working for an Algorithm

What Happens When Nurses Are Hired Like Ubers

“You basically just hope that nothing goes wrong,” a nurse said about a shift with the app Clipboard

Prediction: Bias

Predictive Policing Software Terrible At Predicting Crimes

A software company sold a New Jersey police department an algorithm that was right less than 1% of the time

Show Your WorkPrediction: Bias

How We Assessed the Accuracy of Predictive Policing Software

We found that Geolitica’s crime prediction algorithm had a success rate of less than 1% in Plainfield, New Jersey

Hello World

Three Class Action Lawsuits Follow Markup Pixel Investigations

Our investigative series on Facebook trackers continues to have impact

Amazon’s Advantage

Amazon Ranks Its Own Products First, FTC Lawsuit Says

Antitrust complaint comes two years after a Markup investigation reached the same conclusion about Amazon search results

Hello World

Dropout Risk System Under Scrutiny After The Markup Report

The Center for Democracy & Technology makes a case for civil rights protections

Pixel Hunt

FTC Warns Tax Prep Companies Against Invasive Online Tracking

Sharing private information could lead to penalties, agency says after Markup investigation

Hello World

How We Approach Visual Storytelling Accessibility at The Markup

A Q&A with The Markup’s visual designer Gabriel Hongsdusit

Twitter Is Still Throttling Competitors’ Links—Check for Yourself

Loading links to Bluesky, Facebook, Instagram, and Substack takes far longer than to other sites. We built a tool so you can check any domain you like

Plain Text Zine: How We Illustrate Tech (and AI) at The Markup

A lot of what we cover is tough to visualize. We've developed a number of tricks to help—and a comic to tell you all about them.