Coronavirus
Need Help with an Unemployment Claim in Florida? Good Luck
Although Florida has invested millions of dollars in contracts for call centers, the state's workers still struggle to get through
Colin Lecher
Reporter
Colin Lecher is an enterprise reporter based in New York with a focus on children and families. He’s passionate about the ways governments and businesses use technology to make crucial decisions, and the ways those decisions sometimes fall short.
Before joining The Markup, he was a senior reporter with The Verge. There, he reported on issues like automated cuts to healthcare, access to phone services in prisons, and the online gun market.
Ask The MarkupCoronavirus
What Does the COVID-19 Pandemic Mean for Medical Data Privacy?
The federal government has relaxed its rules for the duration of the crisis
Ask The MarkupCoronavirus
Why Can’t More Families Use SNAP Benefits for Online Orders?
Technology hurdles for states and smaller retailers mean that some recipients can't shelter in place
Coronavirus
How Unemployment Systems Are Failing Workers Around the Nation
Long wait times, passwords sent by mail, and shutdowns thwartapplicants
Coronavirus
States Are Suspending Public Records Access Due to COVID-19
There is little precedent for such action, even in an emergency
Coronavirus
Can You Get a Coronavirus Test? It May Depend on Where You Live
Five scenarios that show the differences in states’ testingalgorithms
Show Your WorkCoronavirus
How We Analyzed States’ Coronavirus Testing Plans
Coronavirus
Online Unemployment Benefits Systems Are Buckling Under a Wave of Applications
Newly laid-off workers face crashes, long load times, and messages offering phone callbacks as states struggle to adjust
Coronavirus
Who Gets a Coronavirus Test? We’re Asking Every State for Its Algorithm
We want to know the ways one state’s testing procedures may vary from a neighbor’s, and the reasons why.
Ask The Markup
Who’s Allowed to Track My Kids Online?
What the United States’ children’s privacy law does and doesn’t do
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